Troubleshooting
Something looks wrong: find what you see, and the article that explains it.
12 articles
| What you see | Article |
|---|---|
| Partner link clicks or visits are not showing | Clicks or visits are not being recorded |
| A sale was recorded but no partner was credited, or the wrong one | A sale was not credited to a partner |
| A credited sale has no commission, or the amount is wrong | A commission is missing, wrong or has disappeared |
| A partner is not in the payout run, or says they were not paid | A partner was left out of a payout |
| A partner cannot sign in to the portal | A partner cannot sign in to the portal |
| A partner never got their invitation, or cannot apply | A partner cannot get in, or cannot apply |
| A partner says your emails are not arriving | A partner says your emails are not arriving |
| Stripe payments are not appearing in Refficks | Stripe payments are not appearing in Refficks |
| An integration says Error, or you were emailed that tracking has stopped | An integration has stopped, or says Error |
| Rows in an import were refused | Rows refused in an import |
| An API call answers 401, 403, 404, 422 or 429 | Why was my API call refused? |
| Your own endpoint is not receiving Refficks webhooks | Why are Refficks webhook deliveries failing? |